Civil Aviation Authority intervenes after 34 routes suspended and firm announces second wave of cancellations, affecting 400,000 passengers
Ryanair is facing enforcement action from the Civil Aviation Authority for “persistently misleading passengers” about their rights, piling more woe on the no-frills carrier as it announced a second wave of flight cancellations that will affect 400,000 people.
In a letter to the Dublin-based airline, the CAA said chief executive Michael O’Leary was wrong to tell passengers last week that it did not have to arrange new flights for them after an initial batch of cancellations were announced.
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Source: Gaurdian